Orders: If you change your mind with your purchase with us (we hope you would not), you may cancel their order within 24 hours of purchase without incurring any cancellation fee if the product has not left our dispatch center.
Custom Orders: Custom-made orders cannot be cancelled once production has begun.
Cancellation Process: To cancel an order, please contact our customer service team at care@tastabags.com with your order details.
Refund Policy:
Refund Issuance: Once the returned Tasta Bag is received and inspected, we will initiate the refund process within 3-5 working days of receiving the product. Refunds will be issued using the original payment method.ns related to refunds and returns.
Eligibility: To be eligible for a refund, the product must be unused, undamaged, and in its original packaging. Refunds are available within 7 days of purchase.
Non-refundable Items: Personalized or custom-made products, as well as products that have been used or damaged by the customer, are exempt from refunds.
Refund Process: To request a refund, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number will not be accepted.
Return Shipping: The product will be picked up from your address by our courier team. In case we are unable to pickup service for return, then the customer will have to ship it back to us via standard postal service and we will provide a refund of the shipping cost.
